What shipping methods do you offer?
DHL is the default shipping service but we can ship via FedEx or UPS. Contact a VOVOPINS rep to change shipping methods.

Is there an additional charge for shipping?
Standard UPS Ground shipping is free and expedited shipping is calculated on a per shipment basis. Weight and priority will determine the cost.

Where do you ship from?
We can ship from our fulfillment center in Massachusetts or direct from our factories in China.

Do you ship to international locations?
Yes, we ship to international locations with DHL, UPS and FedEx. The cost will be calculated based on the weight, priority and the country receiving the shipment.

What payment methods do you accept?
We accept all major credit cards and also accept check payments.

What is the minimum quantity I can order?
The minimum for a custom order is 50 pieces.

What’s the standard production time for a shipment?
Most orders will take 2-3 weeks from proof approval. However, we offer several rush options in the event that you need products sooner.